Published on October 04th 2022

This Privacy Policy outlines LA ALLURE LLP’s (“La Allure”, “We”, “we,” “our,” or “us”) approach to Data Protection and Privacy practices to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode.

By visiting www.roovedaa.com (through Website and/or App, collectively referred to as “Platform”) or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.

We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Platform.

Wherever we have said ‘you’ or ‘your’, this means YOU.

1. WHO WE ARE
   La Allure LLP is a limited liability partnership, registered under the Limited Liability Partnership Act, 2008 and having its office at 32, Kamani Chamber, Ramjibhai Kamani Marg, Ballard Estate, Fort Mumbai 400032. La Allure is engaged in the business of Selling& Marketing of Essential oils & Plant based products through its Website and App both developed and owned by La Allure or offline stores / events to conduct its Business.
2. ROLES WE PLAY
   We play the role of a Data Controller when we collect and process your Personal Data.
   We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller.
3. OUR COMMITMENT
   We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable privacy laws and regulations
4. PERSONAL INFORMATION GATHERED BY LA ALLURE AND PURPOSE OF GATHERING THE PERSONAL INFORMATION
   The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity, permit you to use the Platform, undertake transactions (including to facilitate and process payments), communicate with you, take and handle orders, deliver products and services, process payments, and convey any promotional offers, services or updates associated with us, and generally maintain your accounts with us. We use your personal information to operate, provide, develop, and improve our products and services. We also use this information to customize your experience, provide functionality, analyze performance, fix errors and improve the usability and effectiveness of La Allure.
5. INFORMATION YOU GIVE US
   We receive and store any information you provide while using the Platform or give us in any other way. You can choose not to provide certain information, but then you might not be able to use the Platform. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you about your products and services via different channels.
6. INFORMATION WE COLLECT ABOUT YOU
   We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our services. Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, mobile apps use requisite permissions and SDKs. These are used to make websites and apps work, or work more efficiently, as well as to provide information to the owners of the website/ app. We may also use cookies, trackers and permissions in our Website and receive/store information about your location and your mobile device, including the unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content services that might be of interest to you and personalize your experience with La Allure.
7. INFORMATION FROM OTHER SOURCES
   We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
8. CATEGORIES OF PERSONAL DATA
   Categories of Personal Data collected and processed by us are as follows;
   Demographic, Geographic and Identity dataOnline Identifiers and other Technical Data
9. CONSENT
   By using the Website/App and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website/App in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
10. PURPOSES OF GATHERING YOUR PERSONAL DATA
    We use your personal information to operate, provide, develop, and improve our products and services. These purposes include:
11. DO NOT TRACK
    Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our Sites are not currently set up to respond to those signals.
12. LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
    We are permitted to process your Personal Data in compliance with the applicable laws and regulations by relying on one or more of the following lawful bases:
    Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed.
13. PERSONAL DATA DISCLOSURE
    The Platform contains third party SDKs that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products & services on behalf of us. These third party sites have separate and independent privacy policies.
    Reasons for disclosing your Personal Data to other parties:
    We may disclose your Personal Data to others where it is lawful to do so including where we or they:To whom your Personal Data may be disclosed:
    We may disclose your Personal Data for the above purposes to other parties including:
    
14. CROSS-BORDER DATA TRANSFER
    We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.
15. DATA SECURITY
    Personal information we hold about you may be transferred to other countries outside your residential country for any of the purposes described in this Privacy Policy.
    You understand and accept that these countries may have differing (and potentially less stringent) laws relating to the degree of confidentiality afforded to the information it holds and that such information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar process. In addition to the foregoing, a number of countries have agreements with other countries providing for exchange of information for law enforcement, tax and other purposes.
    If we transfer your personal information to third parties for purposes stated in this Privacy Policy, we will use best endeavors to put in place appropriate controls and safeguards to ensure that your personal information is kept accurate, adequately protected, and processed only for specified and reasonable purposes in a manner that is fair, transparent and has a lawful basis, and is stored for no longer than is absolutely necessary.
16. RETENTION AND DISPOSAL OF DATAY
    We keep the Personal Data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your Personal Data for those purposes and will make sure that your Privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Data that is no longer needed, within the overall data retention limit of 180 days.
    How the user may request that the data be deleted.
    If you have consented to the collection, use and/or disclosure of your Personal and sensitive information as identified in this Privacy Policy, you can access, amend, alter or require deletion of your information partially or fully by contacting us at hello@roovedaa.com
17. SUBMISSIONS
    La Allure reserves the right to decline unsolicited suggestions and ideas. Notwithstanding our policy on unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (together, “Submissions”) will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
    If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of ‘spam’. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us in respect of all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission.
18. LINKS TO OTHER WEBSITES
    Our Platform may contain links to websites of other organisations. This privacy policy does not cover how that organisation processes personal information. We encourage you to read the privacy policies on the other websites you visit.
19. CHILDREN’S PRIVACY
    Our platform is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit personal information to us. We or our associates /affiliates do not knowingly collect information from minors
20. YOUR RIGHTS AS A CUSTOMER
    We understand that when you interact with La Allure, you have rights over your personal information. These rights involve providing reasonable steps to allow you to access your personal information and correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of an email to hello@roovedaa.com.
21. NOTIFICATION OF CHANGES
    We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.
    Grievance Officer
    In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
    Mr.Sunil M
    Phone: 999
    Time: Mon - Fri (11 am to 4 pm)
    Address: 32, Kamani Chamber, Ramjibhai Kamani Marg, Ballard Estate, Fort Mumbai 400032
22. QUERIES
    If you have any questions regarding these Terms and Conditions, please email us at hello@roovedaa.com.
    Terms and Conditions for FAQs-
    - Offer valid on select products:- Cannot be clubbed with another offer.
    - Complimentary gifts (GWP) will not be applicable with this offer.
    - Offer is applicable only on specific collection page.
    - IMP: While products listed under our clearance section are perfectly safe for usage, they maybe within 12 months of the expiry of the recommended shelf life. You are requested to factor in the same while planning your purchase. Thank you for shopping with us!